Who this policy covers
This policy describes how Prento Servy handles information received through prentoservy.online and service inquiries. Contact contact@prentoservy.online or write to 30 N Gould St, Ste R, Sheridan, WY 82801 with privacy questions.
Information you provide
You may provide your name, contact details, property information, equipment model, and a description of the requested work. Do not send network passwords, router admin credentials, verification codes, full payment card details, or private browsing records in an inquiry.
Website and email inquiries
The contact form prepares a draft in your email application. Information is sent to us only when you send that email through your provider. Hosting and email services may process technical details such as IP addresses, timestamps, browser information, and messages to operate their services.
How information is used
We use inquiry and service information to respond, assess requested work, coordinate appointments, deliver agreed services, handle billing or disputes, and maintain business records. We do not sell personal information.
Network and device access
Access to routers, extenders, accounts, and devices must be authorized and limited to the agreed work. You control your accounts and passwords. We do not provide continuous network monitoring through this website or request private browsing history for ordinary setup inquiries.
Sharing and retention
Information may be shared with service providers needed for communications or agreed work, or where required by law. Records are retained only as needed for the service relationship, accounting, applicable legal obligations, or dispute resolution.
Cookies and third-party services
This website does not include Google tags, advertising pixels, or analytics tracking. Your browser, hosting provider, email provider, and any manufacturer app you choose may have their own policies.
Your choices and security
Contact us to request access to, correction of, or deletion of information you provided. Requests may require verification and remain subject to applicable retention obligations. Reasonable safeguards are used, but no transmission or storage method can be guaranteed secure.
Children and updates
The website is intended for adults arranging property services. It is not directed to children. Changes to this policy will be posted with a revised effective date.